So sorry.
“If my remarks offended anyone, I sincerely apologize.” Heard that one lately? The pope is the latest in a lengthening line of public officials who have crafted a novel form of apology that feels like no apology at all. For example, Senator George Allen is apologizing profusely for using the word “macaca” to describe a member of his opponent’s staff. These two men line up behind athletes and politicians, along with business and religious leaders, who offer weak-kneed apologies (some crafted by their press agents and advisers).
DoggieHeadTilt
Deciphering an organization’s DNA means innovation. Innovation requires right-brain thinking. Your right brain is ticking when the doggie head tilts. Get ready to tilt.
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